Privacy Policy

Last Updated: March 2026

At KalaZen, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our artist-curated DIY kits.

1. Information We Collect

When you make a purchase or interact with our site, we collect the following:

• Order Details: Name, shipping address, and phone number to fulfill your hand-packed orders.
• Payment Information: Processed securely through our third-party payment gateways (we do not store your credit card details).
• Communication: Your email address if you sign up for our newsletter or contact us regarding your creative journey.

2. How We Use Your Information

We use your data solely to provide a bespoke experience:

• Order Fulfillment: To hand-pack and ship your kits from our Delhi studio to your doorstep.
• Customer Support: To assist you with tutorial videos, practice sheets, or kit-related queries.
• Brand Updates: To share new kit launches or “learning and unlearning” insights from our decade of artistic mastery, only if you have opted in.

3. Third-Party Sharing

We only share your information with essential service providers:

• Shipping Partners: To deliver your kits across India or globally.
• E-commerce Platforms: Our website host and payment processors who maintain high-security standards.
• Compliance: We do not sell, rent, or trade your personal data with third parties for marketing purposes.

4. Data Security

Every kit is hand-packed with care, and we treat your data with the same level of attention. We use industry-standard encryption to protect your information during transit and storage.

5. International Users

As we ship globally, please note that your information may be transferred to and processed in India, where our studio is based. By using our site, you consent to this transfer.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to unsubscribe from our creative updates, you may do so via the link in our emails.

7. Contact Us

For any questions regarding this Privacy Policy or your data, please contact us at: Email: Thekalazen@gmail.com